DCTA Customer Service line at 940.243.0077.Users are required to use the RideDCTA app to schedule rides for Feb. RideDCTA mobile app - The DART version of the app goes away on Feb.Schedule a ride (at least one day in advance) using one of these options:.(No cash, checks or money orders will be accepted.) Trips must be paid for using a credit or debit card via your online account.Trips must begin or end in Allen or Fairview, and will be limited to locations within Collin County.Trips will be available to permanent residents of Allen or Fairview who are registered in the system.Same-day appointments will not be available. Riders can make reservations at least one day in advance or up to 7 days prior to your trip.The service will not operate on nights or weekends. Monday through Friday, except for major holidays. Collin County Rides will operate from 6 a.m.

However, there will be important differences:

Many of the Collin County Rides service features will remain the same after the transition, including the fare structure and discounts every month. Visit the DCTA website for more information. Current customers have received information about this transition through traditional mail and email. 1, Denton County Transportation Authority (DCTA) will become the service provider for Collin County Rides. Have proof of disability, such as a doctor’s note, SSDI letter, VA award letter or Medicare ID cardĮnroll now to receive service through Jan.This service will be operated by Dallas Area Rapid Transit (DART) through Jan. The Collin County Rides service provides appointment-based transportation to qualifying individuals. The City of Allen works with local transportation partners to provide appointment-based transit services for adults ages 65 and older and those with a qualifying disability.

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